Account Representative - Pretoria, South Africa - Shoprite Group

Shoprite Group

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the Job:

This position will be required to:

Be a valuable team player within the Sales and Service department which represents Transpharm in providing the necessary service to customers.
Mindfully acting as a key link between Transpharm and new and/or existing customers.
Participating in all aspects of the Transpharm processes of ordering, delivery, account management etc.
Understanding customer barriers and communicating these effectively to the respective areas within Transpharm.
For the assigned area and customer base, continuously review data to assess the asis process and related performance against tobe potential scenarios and initiating discussion and suggestions to continuously review and improve sales and service opportunities together with all relevant stakeholders.

Job Objectives:

Basic data analysis and opportunity assessment and action plans Acquisition:

Secure, manage and maintain the relationship and financial contribution to business with with new customers.

Retention:

Secure, manage and maintain the relationship and financial contribution to business with with existing customers.
Customer data integrity and Customer interfacing and/or impacting process monitoring and ongoing improvement.
Internal Reports, feedback and participating in broader initiatives (reducing financial losses, data integrity, governance and compliance, innovative ideas and solutions)

Qualifications:

Essential

Matric
National Senior Certificate NQF 4

Desirable

Postgraduate qualification in marketing or relevant trade or industry related certification or relevant courses (preferred)
Valid driver's license

Experience:

Essential
- at least two (2) years of experience in customer sales and service, ideally in the healthcare and/or retail pharmacy industries.

Desirable

Experience working in the veterinary and animal industry

Knowledge and Skills:

Exposure to specific acquisition and retention strategies that drive retention and acquisition in a competitive landscape (preferred)
Excellent verbal and written communication skills
Strong prioritization and time management skills
Resilience and adaptability
Analytical and problemsolving skills
Computer literacy (Competence in Excel, Word and PowerPoint)

**_ Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included._