Beauty Consultant- Medirite Bayside Plus - Table View, South Africa - Shoprite Group
Description
Purpose of the Job:
We are looking for a well-groomed individual who is target driven with a strong interest in the retail beauty industry.
If you are passionate about health and beauty and enjoy working in a customer service environment then look no further.
Your main duties will consist of:
- Advising customers on products and prices and;
- Promoting and selling beauty products by means of rendering excellent customer service
Job Objectives:
- Ensure a high standard of general housekeeping and administration, as well as the efficient execution of all operational tasks within the beauty department, including efficient stock management, minimizing shrinkage, and effective shrink control.
- Giving product demonstrations and helping customers find products that meet their needs.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Drive and maximize beauty department sales through promotions, crossselling, and upselling beauty products.
- Ensure proper presentation of products on shelves.
- Explain to customers how to use products they're interested in buying.
- Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising and stock control of products.
- Handle customer queries and escalate where necessary to management.
- If required, assist with any ad hoc duty, excluding dispensary.
Qualifications:
Essential
- Grade 12 qualification
Desirable
- Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit
- Experience in the FMCG, retail, beauty, skincare environment
Experience:
Essential
- At least 5 months point of sale / till point experience within a retail environment.
- Skincare, cosmetic and fragrance retail experience
Knowledge and Skills:
- Ability to demonstrate and promote beauty products.
- Understanding of which products suit different skin types.
- Solid communication and interpersonal skills.
- Strong product knowledge of various cosmetics and beauty products.
- Excellent customer service and sales abilities.
- Results and target driven
- Strong administration skills.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Retail/FMCG background and understanding of merchandising and promotions principles.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
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