- Interact with Traders, indirect export companies, walk in customers, Inspectors of institutes
- Assist walk in customers
- Calling on existing customers and canvasing for new customers
- Assist with walk in customer sales
- Telesales for tenders/quotations when required
- Communicate customer and targeted professional requirements to the Export Manager on a weekly basis
- Promote the companies full basket of products
- Provide professionals with updated material, technical info, brochures and samples
- Knowledge of material availability and stock holding
- Knowledge of competitors, product offering and prices in the market place
- Liaise with customers on progress of orders when required
- Liaise with Administrator and Expeditor on changes to customer requirements
- Ensure increased customer awareness and maintain/increase market share
- Ensure optimal growth by providing excellent customer service
- Meet and improve annual budgets inherent requirement
- Client queries are responded to timeously.
- Deliveries are followed up on whenever necessary.
- Written (typed) quotations are provided to customers.
- Customers are visited on a regular basis.
- Frequent calling on customers (visits)
- Check material availability when quoting
- Assist to maintain customer pricelists and customer data base
- Assist with monthly material forecast
- Assist customers with cutting lists / drawing office requests
- Assist with credit applications and rep reports for the debtors department
- Assist with the resolution of customer complaints
- Assist customer with technical info, brochure and installation procedures
- General admin / perform own filing
- Assist with additional tasks as requested by management from time to time
- Uphold the companys code of ethics
- Ensure excellent customer service to clients
- Matric Certificate
- Valid Drivers licence is essential
- Computer Literacy is essential (MS Office)
- Minimum 5-10 years Sales Rep/Technical sales experience is essential
- Relevant Sales/Technical Engineering diploma/degree will be an advantage
- Syspro experience is preferred
- Excellent interpersonal and communication skills
- Good knowledge of reading and interpreting architectural and structural drawings
- Must be able to actively negotiate and communicate with all customers
- Sound knowledge of South African roof sheeting industry is preferred
- A good understanding off the Building industry will be an advantage
- Must be able to work independently
- Must be able to work under pressure
- Must be able to do extensive travelling into SADC regions
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External Sales Rep
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