Marlene Naude

Dear Sir / Madam

Please find attached my CV   

I believe that my qualifications, knowledge, skills and extensive experience make me the perfect candidate for the role, and to meet any challenges that this position may offer. I have a great passion for the profession and the highest regard for service excellence.

I have excellent retail, administrative and communication skills. I am punctual, reliable, loyal, hardworking, enthusiastic and self-motivated. I am a team player and I pay attention to detail. I work very well under pressure and I am also a positive person who is always willing to take on new responsibilities. 

I am a very spontaneous and energetic person. I love life and have a natural flair for working with people and have an “easy to get on” personality.  I have a keen liking in the fine arts, design, marketing and have good business acumen. I always have new ideas, have an innovative mind, love the outdoors, being active and to travel. I am also a very target driven individual that thrive on wanting to achieve my goals, challenge myself, but also focus on the bigger picture.

Thank you for taking the time to consider my application. I look forward to hearing from you and welcome the chance of meeting with you so that we can discuss my suitability further.

Kind regards

Key Account Manager at Butterfly Products, October 2020 to Current

Managing and coordinating the following key areas:

·        Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

(Makro, Game, Shoprite, Checkers & Checkers Hyper Stores, Retailability, Waltons & CNA)

·        Acquiring a thorough understanding of key customer needs and requirements

·        Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

·        Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

·        Ensure the correct products and services are delivered to customers in a timely manner

·        Serve as the link of communication between key customers and internal teams

·        Resolve any issues and problems faced by customers and deal with complaints to maintain trust

·        Play an integral part in generating new sales that will turn into long-lasting relationships

·        Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

·        Client interactions / Visited Stores on Monthly basis

Fleet Finance Agent at Optimum Asset Finance, April 2019 to October 2020

Managing and coordinating the following key areas:

·        Sourcing asset Finance transactions

·        Sourcing new business opportunities

·        Client interactions / Visited Dealers on daily basis

·        General knowledge of industry and markets

·        Knowledge of the mining and construction industries

·        Presentation, analytical and interpersonal skills

·        Excellent client relationship management skills

·        Excellent planning and organizational skills

·        Excellent problem solving ability

·        Complete application with client

·        Submit Finance Application to various Banks and motivate Client Application

·        Signed Contract with Client

·        Customer Service

Reason for leaving: Find better prospects

Educational Qualifications

• GRADE 12 at Kuswag Hoërskool, Amanzimtoti, 2005
• Subjects:

o   Afrikaans 1st Language (HG)

o   English 2nd Language (SG)

o   Hotel & Catering (SG)

o   Computer Typing (SG)

o   History (SG)

o   Travel & Tourism (SG)

Extramural Activities:

o   Hockey

Achievements

·        Prefect in Grade 12

·        Provincial Colours in Hockey

·        Qualified Referee in Hockey

Computer Experience

·        Microsoft works

·        Microsoft excel

·        Microsoft words

·        Microsoft outlook

·        Windows 2010

·        Internet

Courses

·        IIE course

·        Business Simulation

·        Integrity

·        Retail Pro

·        SAGE ( Human Resource)

·        National Credit Act (NCR) Credited F&I