Customer Support Virtual Agent - Paarl, South Africa - beBee Professionals

beBee Professionals Paarl, South Africa

1 week ago

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Support - Virtual Assistant Services Freelance Customer Service / Support

Description

BeBee Professionals is looking for a Customer Support Virtual Agent to join our team in Paarl.

The successful candidate will be responsible for providing customer service and technical support to customers via phone, email, and chat.

The ideal candidate should have excellent communication skills, be able to work independently, and have a strong customer service background.

Responsibilities:

Respond to customer inquiries via phone, email, and chat
Troubleshoot customer issues and provide technical support
Provide accurate and timely responses to customer inquiries
Follow up with customers to ensure their satisfaction
Document customer interactions in the customer service database

Requirements:

Proven customer service experience
Excellent communication skills
Ability to work independently
Strong problem-solving skills
Knowledge of customer service software

If you are interested in this position, please apply on beBee.

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