WNS Jobs in South Africa

To lead a team of Sales and Retentions associates in a customer centric and high-performance culture through effective management of people metrics projects generating revenue retention business continuous improvement Ensure best use of systems technology deliver effectively effi ...

Head of quality function responsible for delivering best customer experience to clients. Works with senior leadership team to drive account performance through QA framework. · Delivers required number of QA assessments per campaign. · ...

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises. Experience the culture of outperformance engagement celebration. · National Certificate / Diploma in OD ETDP Human Resou ...

We promise our employees to experience role clarity coaching and mentoring professional development and structured career path through our 5 people promises and keeping employee experience at the core. · To enhance the customer experience journey by quality assessing call centre ...

The Sr. Sourcing Manager will execute complex sourcing projects from start to finish including but not limited to - sourcing requests validation per client guidelines requirements analysis for the bid packages communicating with client requesters to close any data gaps prepare an ...

To lead inspire engage team Customer Service Advisors delivering industry leading customer service business KPIs increase profitability business remaining committed treating customers fairly. · Deliver success against KPI targets plans effective management people. · Create positi ...

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also c ...

We are seeking a motivated and customer-focused Call Center Agent to join our team.Key ResponsibilitiesHandle incoming and outgoing calls to/from customers in a professional and courteous manner. · ...

This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal bu ...

We are looking for professional high performance individuals to lead a team of Senior Associates and create a customer centric and high performance culture through effective management of people metrics and projects. · ...

The main purpose of this position is to lead a team of quality managers and their teams in order to execute the departmental strategic goals to all stakeholders. Deliver 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-su ...

^The purpose of the role is to manage and govern the operational training function for allocated business units. In addition, you will be responsible for contributing towards effective talent development across business units and ensure that the learning strategy is operationaliz ...

We are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the customer service team while building a positive, people-focused environment. · ...

We are looking for experienced TL's to join our team based in Claremont. · This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, · with the objective of generating revenue and the reten ...

The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. · We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path th ...

We promise our employees to experience role clarity coaching and mentoring professional development and structured career path through our five people promises and keeping employee experience at the core Experience the culture of outperformance engagement celebration and also con ...

Lead and direct the telesales team to make high sales and enjoy good patronage from clients. · ...

The purpose of this role is to develop and manage the implementation of strategic business units learning and development strategy. · ...

The Senior Instructional Designer provides vision, leadership, and coordination in designing, developing, · and delivering accredited and non-accredited blended learning programmes. · Role PurposeThe Senior Instructional Designer builds scalable, · future-ready programmes that co ...

We are a global Business Process Management (BPM) leader. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals. · We promise our employees to experience role clarity, coaching and mentoring, profes ...