beBee background
Professionals
>
Centurion
Zizipho Ndulelisa

Zizipho Ndulelisa

Customer Service- Call Centre Agent- Administrator

Customer Service / Support

Centurion, City of Tshwane Metropolitan Municipality

Social


About Zizipho Ndulelisa:

Dear Madam/Sir

I am a capable, young and energetic person with unlimited knowledge within call centre, customer service, data capturing and admin. I am always willing to learn relevant and favourable qualities to perform the job competently and effectively. I am an ambitious, goal driven person who loves challenges. I am willing and able to work under pressure to deliver and achieve set goals. I have patience and am a team player with the ability to build and maintain good working relationships. I am good at problem solving and tackling problems head on. Furthermore I believe my skills can play a vital role in your organization as I am certain that I can bring about positive change by coming up with innovative ideas if given the chance to prove myself. Should you wish to interview me I am available at your convenience. I hope this finds considerable attention that will result in a positive response.

Yours sincerely 

Zizipho Ndulelisa

Experience

2009/06- 2012/04: Call centre agent

2012/05-2016/06: Managed Healthcare Liaisons Assistant and Team Leader

2016/07-2021/12: Finance administrator

2022/08-2022/11: Call centre admin

Education

Tertiary Institution:              Rosebank College

Qualification:                         Graphic Design Diploma

Year Obtained:                      2010

Subjects:                                Office Computing, Art & Design, Business Communications, History Of Art,                                                      Advertising, Photography, Marketing Concepts, Management Principals

Graphic Software:                CoralDraw, Photoshop 7.0, Macromedia Flash MX, Indesign, Microsoft                                                              Frontpage, Micromedia Freehand 10

Professionals in the same Customer Service / Support sector as Zizipho Ndulelisa

Professionals from different sectors near Centurion, City of Tshwane Metropolitan Municipality

Other users who are called Zizipho

Jobs near Centurion, City of Tshwane Metropolitan Municipality

  • Vodacom Johannesburg

    Create a positive working environment that motivates agents to perform at the required levels of service. Monitoring agent activities and call center queues, while escalating any system errors to the appropriate stakeholders. · ...

  • Boardroom Appointments Pretoria, South Africa

    <p_Call Centre Process Analyst - 6-Month Contract_ · Monitor calls listen live recorded calls ensure agents adhere company guidelines provide quality service assess agent performance evaluate interactions customers provide feedback coaching improve performance identify trends ana ...

  • AVBOB Centurion, Gauteng

    We are looking for a skilled contact center Team Leader who can lead our team to better performance and improve service quality. · You should have exceptional communication, interpersonal, and customer service skills as well as comprehensive knowledge of company policies and proc ...