
William Mashaba
Customer Service / Support
About William Mashaba:
William Mashaba is typically the one in charge of establishing the protocols and procedures that everyone on the team should adhere to. It is his responsibility to model these expectations and be the best example of quality customer service.
Experience
The ability to understand another person's emotions and perspective. An empathetic listener understands and can share the customer's feelings
Education
A level 5 Diploma in Customer Service
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