Yolanda Malaza

I hope this letter finds you well and in good health. I am a 26 year old young and ambitious woman who is currently in search of a permanent employment position.

 What I have got to offer your company is nothing major but hard work and dedication towards whatever task should be handed to me, and I do this with class and a smile on my face regardless of how my emotions may be situated on any given day.

 I completed my final year of study at the University of Mpumalanga (as stated on my attached C.V.) during the year December 2021. My qualification certificate was awarded to me on May 2022.

 I am currently a Sales Administrator for an infrastructure manufacturing company, and I’ve also previously held a part-time sales consultant post at a furniture and décor retail shop. I have kindly shared my duties and responsibilities with you on my C.V.

 I look forward to bringing forth my skills to add onto your organizations growth and development while respecting the already set values as well as goals. Any additional information that you may require can be found on my attached resume.

Have a beautiful day.

Kind regards

Ms Y.S. Malaza

CURRENT OCCUPATION:
Business Administrator Assistance: Rocla (Pty) Ltd – Kanyamazane, Nelspruit
DUTIES:
- Include, but are not limited to;
 Provide support/assistance to the branch manager, production foreman, plant
supervisors, and organizational staff as a whole.
 Responsible for the control of all documents prior to month end and ensuring
that all information is captured on a daily basis and up to date.
 Preparation and submission of monthly reports, reconciliations and analysis of
variances to management and Head Office monthly.
 Personally check all transactions on JDE to ensure they are correct.
 Identify and find solutions to problems (stock variances, cash sales,
unallocated cash, management reports, incorrect cost allocations, etc.) by
analysing JDE reports.
 Perform full procurement of goods receipting function.
 Ensure that debtors and creditors accounts are checked and correctly
reconciled.
 Ensure month end accounts and allocations are accurate and all relevant
accruals and costs have been processed.

 Controlling the capturing of Works Orders.
 Check and maintain petty cash and ensure that all banking is completed.
 Assist with monthly stock takes.
 Assist with annual budget and assessment process.
 Responsible for wage employee HR Administration, and liaising with
outsourced payroll administrators.
 Ensure correct employee details are captured on the payroll and controlling the
capturing and timing of TDS hourly paid data for the payroll
 Responsible for management and administration of wage employees benefits,
including Rocla Provident Fund administration.
 Handle all wage staff HR related queries

WORK EXPERIENCE:
Sales Administrator: Rocla (Pty) Ltd – Kanyamazane, Nelspruit
DUTIES:
- Include, but are not limited to;
 Assisting the Sales Consultants with their administration duties, e.g. quotations
(generating quotes, updating quotes and sending them to their clients), updating orders,
sending out orders, contacting clients when they’re not able to (when the consultants are
on the road).
 Welcoming customer/clients and offering assistance in terms of recommending by
answering their questions with regards to products and prices that they show interest in
or are excited to purchase as well as addressing their concerns.
 Managing transactions by taking in payments for stock/product purchased,
 Answering customer calls as well as taking in important Client or Company details and
updating it on Rocla’s JDE system.
 Pulling in as well as compiling daily and monthly reports (for example, the production
planning report to the Sales order by Sales executives, and then forwarding them
directly to the Sales Manager
 Assisting the Sales Consultant, Receptionist and Sales Manager on their daily tasks.

 Planning delivery loads for the next day based on the client/company information that is
provided to me by the sales consultants in regards to site locations for offloading.
 Maintaining the companies’ guidelines and procedures and adhering to them honestly.
 Maintaining good work relationships with clients and making sure that they are notified of
any price altercations to products.

Duration: 30 June 2022 (appointed as temporary Sales Assistant/ Internal Sales Clerk) –
Currently (permanently employed as Sales Administrator). Then moved again to Business
Administration Assistance

Internal Sales Consultant : Woodenways Furniture and Decor - Nelspruit showroom,
(Mbombela)
DUTIES:
- Include, but are not limited to;
 Answering calls, filing paperwork, updating client information and noting down
important client details’ (this includes their banking information and personal contact
details) using pastel accounting software
 Establishing and maintaining healthy, long-term relationships with new clients and
already existing ones in order to generate as well as repeat business and referrals
 Conducting presentations to demonstrate to potential clients the benefits of the products
in-store.
 Assembling product displays in the showroom (basically, making sure that the
showroom is always neat and presentable for customers).
 Discover customers’ needs and offering solutions to them through the company’s
interior services and furniture and décor products.
 Using promotional methods such as phone calls, emails and social media (the
company’s Google business profile) to reach potential clients and build a long-lasting
business relationship with them.
 Establishing sales potential with new businesses in the company’s target area and
researching sales statistics.
 Determining new ways to make products appealing by observing the competition, environment and current trends.
 Becoming an expert in our product offerings and serve as a go-to source for clients who
want more information concerning our products.
Duration: February 2022 – May 2022
Reasons for leaving: - Part-time/ Temporary position, which started at the end of the last
week of January and ended May 2022

Sales Representative: SNT Marketing (Telecommunications company) – Nelspruit,
Mbombela
DUTIES:
 I did promotions in store (Mass market) for Credico – November 2018 until the beginning
of February 2019.
 Identifying, contacting, and building relationships with prospective customers’ in-person.
Networking and referrals to obtain appointments.
 Building market position by locating, developing, defining, negotiating, and closing sales
relationships with customers.
 Writing and submitting accurate information regarding the customer’s personal and
sensitive details.
 Listening to customers’ needs and noting down accurate customer information
 Maintaining a sense of teamwork, enthusiasm, pride, and quality workmanship
 Defining personal and corporate revenue
 Keep up to date with all closed sales.

Duration: August 2018 – February 2019
Reasons for leaving: - It was part-time employment,
- Educational commitments.

Waitress (after hours): Ndumi's Chillaz - Newcastle, KwaZulu-Natal

DUTIES:
 Provide the best experience for guests in terms of customer service
 Greeting and escorting customers to their tables, as well as offering them menu
recommendations upon request.
 Provide guests with daily specials and up-sell additional products that the
restaurant offered.
 Taking accurate food and drinks orders, then communicating the order details
to the kitchen Staff. Serving the correct drink and food orders to customers.
 Maintaining a tidy dining area (this included arranging and cleaning tables,
sweeping as well as mopping the floors). Setting up tables.
 Moving dirty kitchen utensils (silverware, plates and glasses) to the kitchen for
washing, and sometimes I would help the staff in cleaning the kitchen used
appliances e.g. pots, dishes, deep fryer, coffee maker, etc.
 Collecting bill payments and delivering checks.
 Daily met with restaurant staff to review any changes on the menu and specials
 Followed the necessary health department regulations.
Duration: December 2015 - March 2017
Reasons for leaving: - The owners of the family business/restaurant shut it down.

LAST SCHOOL ATTENDED: University of Mpumalanga
QUALIFICATION: Bachelor of Arts -- (Graduate)
YEAR COMPLETED: December 2021
YEAR OBTAINED: May 2022
MODULES: (Please see attached Qualification Results for entire Course)

PAST SCHOOL ATTENDED: Edgeview Academy
HIGHEST GRADE PASSED: 12
YEAR COMPLETED: December 2015
YEAR OBTAINED: January 2016
NUMBER OF SUBJECTS PASSED: 8 [including English as a home language]. Attached