Yolanda Nomasonto

I am strategic and apply critical thinking in the goals I set at for myself, i am very flexible with the task i have complete and i have exceptional interpersonal skills and i am highly responsible individual and independent.

• Training of new staff on product knowledge, store policies, protocol and procedures
• Team leader to staff and delegation of daily tasks
• Preparing schedules and timesheets for staff
• Stock management such as daily stock counts, receiving stock, packing of stock, stock adjustments and preparation/execution of stocktakes
• Resolution of customer queries and complaints
• Providing weekly/monthly feedback reports on store performance.
• Ensuring deadlines are met and store targets are reached
• Stock management such as daily stock counts, receiving stock, packing of stock, stock adjustments and stocktakes
• Resolution of customer queries and complaints
• Visual merchandising of the store. 
• Cash handling, daily cash ups, managing petty cash and capturing of purchases done for store use
• Upholding companies standards and delivering world class customer service.

University of South Africa, Pretoria — Higher Certificate in Archives and Records Management

 January 2015 - November 2020