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Pretoria-Wes
Yolanda Nomasonto

Yolanda Nomasonto

Brand Ambassador

Customer Service / Support

Pretoria-Wes, City of Tshwane Metropolitan Municipality

Social

About Yolanda Nomasonto:

I am strategic and apply critical thinking in the goals I set at for myself, i am very flexible with the task i have complete and i have exceptional interpersonal skills and i am highly responsible individual and independent.

Experience

  • Training of new staff on product knowledge, store policies, protocol and procedures
  • Team leader to staff and delegation of daily tasks
  • Preparing schedules and timesheets for staff
  • Stock management such as daily stock counts, receiving stock, packing of stock, stock adjustments and preparation/execution of stocktakes
  • Resolution of customer queries and complaints
  • Providing weekly/monthly feedback reports on store performance.
  • Ensuring deadlines are met and store targets are reached
  • Stock management such as daily stock counts, receiving stock, packing of stock, stock adjustments and stocktakes
  • Resolution of customer queries and complaints
  • Visual merchandising of the store. 
  • Cash handling, daily cash ups, managing petty cash and capturing of purchases done for store use
  • Upholding companies standards and delivering world class customer service.

Education

University of South Africa, Pretoria — Higher Certificate in Archives and Records Management

 January 2015 - November 2020

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