
Vanessa Phaahla
Administrative
About Vanessa Phaahla:
I am an enthusiastic and charismatic lover of people, with over 4 years of experience in client service and administration. My skills and leadership capabilities have allowed me to render quality services to my prior organizations. I'm an experienced professional with a strong background in employee management, event planning, and customer service. Proficient in hiring and training staff, managing employees and coordinating events. Skilled in administrative tasks including data capturing, invoicing, record keeping, and inventory management. Demonstrated ability to handle customer interactions effectively, including resolving complaints and providing excellent service. Competent in marketing initiatives and compiling financial reports while ensuring quality control and stock management. Adaptable and organized with a focus on optimizing workflow and enhancing customer satisfaction.
Experience
Experienced professional with a strong background in employee management, event planning, and customer service. Proficient in hiring and training staff, managing employees, and coordinating events. Skilled in administrative tasks including data capturing, invoicing, record keeping, and inventory management. Demonstrated ability to handle customer interactions effectively, including resolving complaints and providing excellent service. Competent in marketing initiatives and compiling financial reports while ensuring quality control and stock management. Adaptable and organized with a focus on optimizing workflow and enhancing customer satisfaction.
Education
I'm a certified Archives and Record Management professional and I'm currently in my second year studying BA Communications.
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