Thabo Ntsone
Customer Service / Support
About Thabo Ntsone:
Highly motivated employee with a desire to take new challenges. Strong worth ethics, adaptability and exceptional interpersonal skills .Adapt at work effectively unsupervised and quickly mastering new skills.
Experience
Accountability: Adherence to Administration:
- Undertake and adhere to all compliance, business rules and regulations applicable to the role.
- Recommend solutions to minimise identified common trends that could be a risk to the organisation.
- Make sure that processes are adding value, eliminate waste and initiate changes to business processes and /or procedures to ensure compliance, eliminate risk and improve cost effectiveness.
- Extract reports, analyse trends and recommend possible solutions.
- Co-ordinate and monitor quality assurance, quantity, productivity and service delivery within the Service Level Agreement with the relevant business partners and ensure controls and measurements are in place to eliminate interest claims, losses and complaints.
Education
Currently Completed: Data Analysis coarse with the Company Called Brainnest, Business development service in Bremen, Germany.
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