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tshepo seemahale

tshepo seemahale

Customer Success | Admin Support Specialist

Administrative

Midrand, City of Johannesburg Metropolitan Municipality

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About tshepo seemahale:

Adaptable and detail-oriented professional with over a year of experience in administrative support, customer service, and office operations. Demonstrates expertise in handling correspondence, maintaining records, and providing seamless support to business functions. Possesses a National Diploma in Office Management and Technology, with a distinction in accounting. Skilled in MS Office Suite, Archibus, and CRM tools like Salesforce and ServiceNow, offering a strong foundation in operational efficiency and stakeholder engagement.

Experience

Adaptable and detail-oriented professional with over a year of experience in customer service, office administration, and front desk operations. Skilled in client relations, data management, and process optimization, with proven expertise in using CRM tools like Salesforce and ServiceNow. Holding a National Diploma in Office Management and Technology, I excel in streamlining workflows, enhancing customer satisfaction, and delivering administrative support with precision and professionalism. Fluent in Sesotho and English, with additional conversational proficiency in Afrikaans and IsiZulu, ensuring effective communication in diverse environments.

Education

I have a National Diploma in Office Management and Technology from the Central University of Technology, where I earned a distinction in Accounting. I also completed key modules in Office Administration, Project Management, Client Relationship Management, and Accounting Principles.

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