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Durban
Phumzile Rennaissance   Mkhize

Phumzile Rennaissance Mkhize

Customer Services Coordinator

Customer Service / Support

Durban, eThekwini Metropolitan Municipality

Social


Services offered

I have 4 years of customer services acquired from 2 instutions while I was workin with them I have gained these following skills and I am very passionate with them, i have developed a skill of paying attention to detail,
Plan and organize effectively and efficiently, 
Good communication skills,
Analytical thinker and team player, 
Problem solving and results driven,
Dispute resolutions,  Customer services,  Import and export operations,
Telephone etiquette, Understanding of the sales process and dynamic while being coachable and curious to learn, Maintaining a positive attitude with ambition and a will to sell in a fast-paced environment, The obligation/willingness to accept responsibility for one’s actions, Communicating with conviction and providing excellent service,
Understanding the customers’ needs,
Strong interpersonal skills,
Continual self-improvement

Approximate rate: ZARR 58 per hour

Experience

Client Liason Coordinator 

Bidvest International Logistics 

3 years 

 

Admin Clerk 

Vericred Collections 

1 year

Education

1.Customer Services Certificate    Bidvest International Logistics        Academy 

2. Computer Studies Certificate 

   Patnet Training College 

3. Matric Certificate 

   Ntabane high school 

 

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