
Phumzile Rennaissance Mkhize
Customer Service / Support
Services offered
I have 4 years of customer services acquired from 2 instutions while I was workin with them I have gained these following skills and I am very passionate with them, i have developed a skill of paying attention to detail,
Plan and organize effectively and efficiently,
Good communication skills,
Analytical thinker and team player,
Problem solving and results driven,
Dispute resolutions, Customer services, Import and export operations,
Telephone etiquette, Understanding of the sales process and dynamic while being coachable and curious to learn, Maintaining a positive attitude with ambition and a will to sell in a fast-paced environment, The obligation/willingness to accept responsibility for one’s actions, Communicating with conviction and providing excellent service,
Understanding the customers’ needs,
Strong interpersonal skills,
Continual self-improvement
Experience
Client Liason Coordinator
Bidvest International Logistics
3 years
Admin Clerk
Vericred Collections
1 year
Education
1.Customer Services Certificate Bidvest International Logistics Academy
2. Computer Studies Certificate
Patnet Training College
3. Matric Certificate
Ntabane high school
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