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Roodepoort
Thabiso Malepe

Thabiso Malepe

Call centre agent

Customer Service / Support

Roodepoort, City of Johannesburg Metropolitan Municipality

Social

Services offered

I have 12 years of experience as a call centre agent in the medical aid industry. Good communication skills, empathy, active listening skills, good time management and resilient.

Call centre agent
Customer service
Approximate rate: ZARR 18,000 per hour

Experience

Call centre agent with 12 years of experience in medical aids like Polmed, Gems, Resolution health and Spectramed. I have handled various customers and health professionals support channels with results required business units targets. I wish to continue delivering customer service to the best standards and, simultaneously, help keep highly positive feedback from your customers.
 

Education

Matric certificate

Diploma in Customer service

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