Thabiso Malepe
Customer Service / Support
Services offered
I have 12 years of experience as a call centre agent in the medical aid industry. Good communication skills, empathy, active listening skills, good time management and resilient.
Experience
Call centre agent with 12 years of experience in medical aids like Polmed, Gems, Resolution health and Spectramed. I have handled various customers and health professionals support channels with results required business units targets. I wish to continue delivering customer service to the best standards and, simultaneously, help keep highly positive feedback from your customers.
Education
Matric certificate
Diploma in Customer service
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