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Ryno du Toit

Ryno du Toit

IT Engineer Support the IT infrastructure.

Technology / Internet

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

Services provided

I am drawn to this role because of my strong organizational skills and my ability to manage tasks efficiently. In my previous roles, I have successfully managed appointments, ensuring that schedules are maintained and updated promptly. I am comfortable with using various digital tools and platforms, which I believe is crucial for a position.

What sets me apart is my attention to detail and my commitment to providing excellent service. I understand that as an Appointment Setter, I will be one of the first points of contact for clients. I am confident in my ability to create a positive and professional first impression.

And I am friendly and show empathy.

It support
Appointment setter
Customer support
Approximate rate: ZARR 250 per hour

Experience

I work with clients on a daily basis, I have a 5 star customer satisfaction rating, I love working with people. I am on the helpdesk daily and going out to site to fix various issues and interacting with people from various cultures, the experience is unique. Support is not limited to the following:

Desktop support, Server support, Azure, Cloud, Email, Printers, Networking, Cabling, CCTV, ERP programs and software, Hands on approach,  Remote, Using automation tools to detect and resolve issues as they occur in the environment, I can work both corporate and casually as I am used to both environments. 

I have also trained people on how to use various programs and, I am a walking knowledge base, if you ask me about a certain issue I have an answer immediately or I would find the answer for you.

Education

Damelin College - National Diploma Information Technology Engineer

A+ - General computers

N+ - Networking including cabling

MCSE - Support Microsoft products

MCSA - Professional desktop support

Ruckus wireless certified

Fundamentals of networking security

IT Skills for business

Cybercecurity

Android Enterprise/associate and Professional

Search engine optimasation

Semrush

 

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