Tengetile Mahlangu
About Tengetile Mahlangu:
Business Informatics Professional with proven skills and experience in Agile Project Management, Network Transmission Engineering, and Information & Communication Technology (ICT). Target driven and passionate about Leadership.
Experience
Jurumani Solutions/Vodacom - Midrand
EAS Technical Project manager responsible for the management of Dedicated Microwave and Fibre roll out within the Enterprise Access Services division at Vodacom Business Enterprise. Mainly responsible for all technical aspects of project management to ensure successful service delivery.
EAS MW Provisioning Engineer, 02/2019 - 07/2019
Cipal Telecoms/Vodacom - Midrand
EAS Microwave Provisioning Engineer responsible for the configurations of Fibre & Microwaves equipment , handling provisioning activities using operation support system adhering to published sponsor standards point of presence validation of new vendors hardware testing.Ensure that policies, procedures and quality standards are adhered to Acceptance Test Procedures.
ICT Specialist/Network Transmission Engineer, 05/2016 - 01/2019
Cipal Telecoms/Vodacom - Midrand
Network Transmission Engineer mainly responsible for resolving incidents within their stipulated SLA, configuration of microwave equipment (Radwin, SIAE, CBNL & Hughes Microwaves), analyse traffic behaviours to great extent and find out the issues and solve them and troubleshooting network problems and outages.
Team Lead Support, 03/2015 - 02/2016
Seecrypt Technologies - Centurion
Manage the day-to-day operations of the support team. Handle of advanced technical issues as required. Communicate technical processes clearly to customers and coworkers. Handle progressive discipline and utilization of the corrective action process.
IT Help Desk Support, 11/2012 - 01/2016
SITA - Centurion
First line support, logging of calls on ITSM 7, post call surveys & proactive escalations.
Education
BCom Hons in Business Informatics, Information & Commutation Technology, 2023
University Of South Africa (UNISA) - Pretoria, GP
BTech – ICT & Business Applications, ICT, 2012
Tshwane University of Technology - Pretoria, GP
National Diploma – ICT & Business Applications, ICT, 2011
Tshwane University of Technology - Pretoria, GP
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