Themba Mawela

I have been in the IT/Telecommunication industry for almost 12 years and my current job/title is

a Service Manager (Tier 3 Engineer) working with Service delivery specialist, network engineers

and IT managers to meet the clients’ expectations. Worked for only two companies since

graduating. Been exposed to the culture of the industry and managed to consume a huge

amount of knowledge and experience and gained irreplaceable set of skills and technical abilities

in my current path. Familiar and exposure to ITIL concepts and adoptions .Searching for new an

opportunity in which I can increase those skills and experience in an industry that is continuously

changing and exposure to new technicalities and knowledge. Looking for an opportunity I will be

part of the businesses skill force and future plans/vision, the business accomplishments and

career growth technology industry. With the given opportunity will I be able to display my

technical experience to the company, department’s manager, adapt to the in-house tools,

policies and processes.

have been in the IT/Telecommunication industry for almost 12 years and my current job/title is

a Service Manager (Tier 3 Engineer) working with Service delivery specialist, network engineers at a company called HugeConnect

and IT managers to meet the clients’ expectations. Worked for only two companies since

graduating. Been exposed to the culture of the industry and managed to consume a huge

amount of knowledge and experience and gained irreplaceable set of skills and technical abilities

in my current path. Familiar and exposure to ITIL concepts and adoptions

I have the below qualitifications studies still im progress :

National Diploma: Information Technology in Network | MTCNA: Miktrotik Certified Network

Associate | National Senior Certificate | FCA : Fortinet Certified Associated in Cybersecurity |

Studying towards CCNA (Cisco Certified Network Associate ) and ITIL 4 foundation certification.