Sindisiwe Mtsamai

I am an experienced System and Active Directory Administrator with strong technical and administrative expertise in managing IT systems, user accounts, and secure server environments. My role involves setting up and maintaining computers, troubleshooting complex technical issues, and ensuring system security and compliance with organizational policies.

I specialize in Active Directory management, server patch compliance, vulnerability management, and Desktop support across large environments. I also manage user profiles, Microsoft licensing, and provide end-user support to ensure smooth IT operations. I’m skilled at collaborating with multiple teams and departments, maintaining data integrity, and delivering reliable IT solutions that support business continuity and efficiency.

Key skills include:

System and network administration

Active Directory and user account management

Server patching and vulnerability management

Microsoft licensing and compliance

Technical support and hardware maintenance

Policy enforcement and documentation

I am passionate about technology, process improvement, and delivering high-quality support in fast-paced environments.
I am also available for remote work and adaptable to both on-site and virtual support roles.

Experienced Server and Active Directory Administrator with a strong background in managing, securing, and maintaining server environments and user accounts. Skilled in server patching, vulnerability management, system configuration, and Microsoft licensing. Proven ability to troubleshoot complex technical issues and ensure smooth IT operations. Dedicated to maintaining system reliability, security compliance, and providing high-quality user support.

NQF Level 4 Certificate in Technical Support – Gained foundational skills in IT troubleshooting, user support, and system maintenance.