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Siphokazi Mackay

Siphokazi Mackay

Help Desk Technician

Technology / Internet

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Siphokazi Mackay:

I'm Highly motivated, Career driven, Hard Working and Positive Attitude Responsible Reliable & Flexible

Experience

I worked as 1st line Technician at Cell C in Johannesburg. in this position I was responsible for Troubleshooting network connection on Laptop, Cell Phone, Modems and Routers. Uninstalling/Installing software on devices, Backups on external drives and on Clouds. Troubleshooting malfunctioning devices, technical support at the network level: WAN and LAN connectivity. Escalate service request that require engineer level support. I have experienced enjoyable tasks, being part of a successful team as very positive.

Education

A+ National Computer College 

N+ National Computer College 

 

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