Simlindile Masina

I am a focused, goal-driven, and enthusiastic young woman. I am eager to exercise my experience to gain more skills in a challenging work environment while contributing to meet deadlines and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Naturally possess excellent interpersonal communication. I aim to make meaningful contribution to the organization success when given an opportunity

MTN • Retail and Insurance Expertise March 2019 – To Date

 ▪ On Boarding New Clients ▪ Solving Customer Queries ▪ Customer Satisfaction ▪ Product Knowledge ▪ Retail Sales ▪ Administration

Okeefe And Swartz • Sales Agent May 2017 – Jan 2018 

▪ Sales Agent Skills ▪ Short Term Insurance Expertise ▪ Objection Handling ▪ Active Listening Whilst Providing Advice To Customers ▪ Presentation Skills Of Products

Bachelor Of Education University Of South Africa Majoring in language Business and economics 2021-2023 

Graduate Institution Of Financial Services Short Term Insurance level 5 Risk management Claims Ethics Short term insurance act 2021-2022 

National Senior Certificate Reasoma Secondary 2015