Robyn Hillebrand

I am honest and am considered to be approachable.. I have good people skills and am very service orientated. Though flexible and able to reprioritize tasks based on urgency, I like order and find ways to be more efficient in task management. My attention to detail and analysing skills help to achieve this.

I am diplomatic and therefore often called on to resolve delicate situations with clients. 

I enjoy helping others and  acting as a facilitator to help my clients and colleagues finding solutions to their needs.  Connecting and networking with other stakeholders in the industry helps to achieve this.

I consider excellence to be my mantra when working towards client satisfaction. I am respectful towards others and enjoy being part of a team and do my best to add to unity and a collegiate atmosphere in the workplace.

I have had 20 years of administrative experience. This included 

• Financial administration (budget control, procurement, salaries, petty cash, inventory management),
• Event planning and management
• Training and presentations
• staff supervision

In the past 10 years I have been involved in sales and marketing & management.

• products sales and orders co-ordination ( entire sales pipeline)
• Product education and training ( clients and staff)
• Communications (including social media)
• Customer relations and problem solving
• Office supplies procurement & management
• Guidance of staff and reps in customer care
• Networking and connection clients with useful contacts in the industry.

I have a BSc and Higher Diploma in Education.

Though I haven't officially used these qualifications, they have helped me in my working career in the following ways:

• A habit of continuous learning and upskilling myself
• Workload and time management
• Research to improve knowledge of the industry, medical conditions and product application
• People skills
• Training and presentation skills
• Problem solving