Shawn Windvogel

Strong communication skills, technical proficiency, and ability to multitask.Proficiency in operating systems, including Windows and Linux, and expertise in Microsoft Office Suite which allows me the ability to top - notch support to clients and colleagues.Strong analytical skills that enable me to identify trends, create reports, and provide insights that drive informed decision-making.

As a highly skilled and dedicated customer service professional with three years of experience in providing exceptional support and building strong customer relationships. I possess the ability to effectively resolve complex issues, manage a high volume of inquiries, and exceed performance metrics. Proficient in using customer relationship management  software and committed to delivering a positive and efficient experience with every interaction.

• College of Cape Town, Cape Town - Higher Certificate in IT Essentials 
• Educourse - Certificate in Data Capturing and Office Administration