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Zanele Ntlantlu

Zanele Ntlantlu

Customer service advisor

Customer Service / Support

Cape Town, City of Cape Town

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About Zanele Ntlantlu:

Results-driven and empathetic customer service expert with 6 months of experience in fast-paced call center environments. Proven track record of resolving customer inquiries, complaints, and concerns with professionalism and efficiency. Skilled in handling high-volume inbound calls with precision and patience, resolving issues promptly, utilizing strong problem-solving skills and utilizing excellent communication and active listening skills.
With a strong background in call center operations, I am confident in my ability to make a positive impact in a customer-facing role. I am excited to bring my skills and expertise to a new opportunity.

Experience

6 months experience in a contact centre 

Education

secondary school in Cape Town 

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