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Durban
Sbonelo Nkonkoyi

Sbonelo Nkonkoyi

Customer service agent

Customer Service / Support

Durban, eThekwini Metropolitan Municipality

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About Sbonelo Nkonkoyi:

My name is Sbonelo Nkonkoyi. . I am a dedicated listener who strives to understand needs and concerns of individuals.
I have previously worked at a call center for a year in 2022 during my gap year. I genuinely enjoy engaging with others, learning about their experiences, provide guidance when needed and able to maintain myself under pressure. I strive to continually educate myself on various topics, from mental health to diversity and inclusion, as these areas greatly impact the wellbeing of customers.

Experience

I have previously worked at a call center for a year in 2022 during my gap year. 

Education

University of Zululand student from 2022 till 2024 studying BA in Intercultural Communication 

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