Desire Duvenhage

I have 7 years experience as a Personal Assistant and 5 years experience Debt Collecting. I am excellent at time management and detail oriented. I learn fast and work well under pressure. 

Name Company:    Credit – Fix 
Position: Personal Assistant to Director
Duties: Calling clients to arrange meeting for legal representative 
General admin and filing   
Email and telephonic communication with clients
Drawing up of Letters of Demand and Garnishee orders
Drawing up Court document eg Summonses 
Tracing debtors
General HR duties which includes drawing of employee con of tracts, timesheets, commission sheets, annual leave stats.
Attending hearings and disciplinary meetings
Personal Assistance to Director: Making appointments and schedule diary
Typing letters and emails 
Handling of personal affairs
Dictatypist
Receptionist – welcoming clients and visitors
Ordering and upkeep of stationary
Handling petty cash and personal expenses
Duration: August 2018 – 10 July 2023
Reason for leaving: Toxic Environment
Reference: HR – Franci Roux

Name of Company: Wealth Capital Solutions (Liberty Life)
Position: Personal Assistant to Financial Advisor
Duties: Cold calling clients to arrange meeting for financial advisor
General admin and filing   
Assisting with preparation of claims – calling clients for necessary and outstanding documents. 
Email and telephonic communication with clients
Duration: January 2014 – August 2018 
Reference: Heidri Dullens – 

Name of Company: Liquid Capital Brokers
Position: Sales Consultant
Duties: Call clients from an external lead source
Obtain all required information to do quotations
Process quote and send to underwriting department
Capture completed policy and send confirmation of insurance to client and motorvehicle dealership
Duration: June 2013 - December 2013
Reference : Johnny Pretorius -

Name of Company:                                       African Independent Insurance Brokers 
Position:                                                         Retail Sales Consultant 
Duties: Call clients from an external lead partnership 
Obtain relevant and required information to do quotations 
                                                                        Process quote and send to underwriting dept 
                                                                        Capture policy and send confirmation of cover to client 
Duration :  June 2011 – February 2013
Reference : Darren Seath 

Name of Company:                                     Telkom Pty Ltd 
Position:   Call center Agent (CFH) (Fault reporting centre)
Duties:                                                            Marketing/selling of talk plus products eg Call answer 
Test and report of faulty lines 
Follow up of reported lines and communicating with technicians 
                                                                      Assisting clients with queries and complaints 
Duration: Jan 2005 – May 2011
Reference :  Darryl Scheepers – 

Name of Company:                                  Telkom Pty Ltd 
Position:  Call center Agent (SAU) (New Services)
Duties:                                                         Assisting clients with new applications for telephone lines 
                                                                    Activation of lines from pre-paid to normal and vice versa 
                                                                    Sales/marketing and activation of talk-plus products 
                                                                    Change of telephone numbers 
                                                                    Assisting clients with queries/complaints 
Duration:   Jan 2002 – Dec 2004 
Reference :                                                Busisiwe Mabena 

Name of Company :  Rebel Mini Market
Position : Cashier 
Duties: Cashier
Duration :  November 2001 - December 2001 (Temp position)
Reference: Manny
 

I have completed and passed RE 5( level 1) 
I am currently studying towards N4 Legal Secretary and 2nd year Diploma in ministry as well as Bachelors in councelling.
I am also computer literate with programs such as pastel, Word, Excel, Internet and email. 
I am a hardworking, loyal person with a neat and friendly personality, I get along well with people and I am looking forward to a long term relationship with my employer.