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Refilwe Masipa

Refilwe Masipa

IT Technician

Technology / Internet

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Refilwe Masipa:

Hi Thank you for this Opportunity. My Name is Refilwe Masipa. I hold a A+ certificate , My experience in IT technical support has equipped me with a solid foundation in troubleshooting hardware and software issues. With my CompTia A+ certification, I have a deep understanding of computer systems, networking, and customer support. I am skilled in diagnosing and resolving technical problems, providing prompt assistance to end-users, and effectively communicating technical information to non-technical individuals. Moreover, my participation in the AWS re/start program has given me hands-on experience with cloud computing and an understanding of AWS services and architectures.

Experience

My experience in IT technical support has equipped me with a solid foundation in troubleshooting hardware and software issues. With my CompTia A+ certification, I have a deep understanding of computer systems, networking, and customer support. I am skilled in diagnosing and resolving technical problems, providing prompt assistance to end-users, and effectively communicating technical information to non-technical individuals. Moreover, my participation in the AWS re/start program has given me hands-on experience with cloud computing and an understanding of AWS services and architectures.

Education

I hold a  Higher certificate in Tourism Management from the university of South Africa. 

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