Refiloe Maleshoane Zuma

I am an ambitious, hardworking individual who is always passionate about people and delivering excellent service. My vision is to bring commitment, integrity, and competence to the working environment. To grow through the ranks and be an asset to the organization I work for even as I play a part in growing the industry within which I work. I have developed a wide range of applicable skills, including problem solving, organizational skills, excellent communication skills, delegating and allocating tasks. I am a team player that has been committed to elevating the company brand in the business environment through a great work ethic and with a specific objective. I am inherently a fast learner; more so should a challenge be bestowed upon me to expedite. I am articulate and I pride myself in my ability to communicate effectively. You will find my dedication and enthusiastic attitude to be of value to your organization.

• Purpose of the role was to assist the Project manager with the Coordination and Administration of the Project
• Coordinate and execute all protect tasks 
• Project Coordinator for Service Seta learnerships – LMS
• Devising and maintain office systems, including data management and filing.
• Customer Service
• Assisting with Coordinating events
• Liaising with stakeholders – from project initiation to execution
• Daily project adhoc: Respond to client queries, answering phone calls, Scheduling meetings and record decisions, perform administrative tasks like typing, filing, photocopying, binding, and laminating.
• Prepare and provide documentation to internal teams and key stakeholders.
• Administrative support to project team upon request when work pressure is experienced.
• Screening, recruiting, and placing candidates for the One Learner – programme
• Marketing at Expositions
• Maintain, develop and monitor client – business relationship.
• Finding ways to measure customer and client satisfaction.
• Performs comprehensive research to identify new potential clients to the programme.
• Supporting CEO’s office: Projects Implementation in the monitoring of the EAAB Regional Offices.
• Assisting in Funding proposals and application for the project (overall SETA environment and business process). Experience with Service Seta.

Bcom Marketing Management Degree (Completed) - University of Johannesburg

Project Management Certificate (Completed)