Lungile Mpungose

Dear Sir/Madam 

Due to my two years experience coupled with my exceptional front desk knowledge, outstanding customer service skills, and great enthusiasm to attain targets, I would be able to contribute significantly.

The following are some attributes that make me a perfect match for a receptionist position: Highly skilled in greeting visitors and clients. 

                Adept at receiving, sorting, and distributing correspondence. 

                Ability to answer the phone promptly and direct calls accordingly. 

                Able to maintain the reception area in a tidy condition. 

                Professional and neat appearance. 

                Bilingual: English and IsiZulu. 

               Computer: MS Office Applications, Internet, Email. 

My friendly nature and professional approach enable me to work  well under pressure and handle the most adverse situations in a calm manner. I can manage schedules and reservations timely and without errors utilizing my organizational and time management skills. Moreover, I am well versed in dealing with inquiries courteously and can maximize sales owing to my marketing acumen. 

I believe that my greatest virtue is my firm belief that proper orientation is the essence of customer service. I look  forward to meeting with you to discuss my skills in detail and learn more about your expectations from a receptionist.

Thank you for your time and consideration. I am poised to utilize my energy for the growth of your company.  

Sincerely, 

Lungile Mpungose

More than 2 years experience being a receptionist at Inkazimulo Black Enterprises my capabilities are, Answering screening and forwarding incoming phone calls, Filling, Hands-on experience with office equipment (e.g. faxmachines and printers), Welcoming customers Receiving and sorting daily mail Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms andbrochures), Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook,issue visitor badges), Order front office supplies and keep inventory of stock Book flights and accommodations and Coordination of internal and external events. 

Matric (grade12)

Newlands East Secondary School