Quinton Muchena

I bring over 11 years of extensive experience in full lifecycle product management, product development and delivery, operations, and business management. I have specialised in emerging markets across B2C, B2B, S.M.M.E, and the public sector. My expertise lies in seamlessly connecting IT delivery and development with business objectives, fostering customer-centric value and team management, and demonstrating a high level of commercial acumen. I have experience in small scale and large-scale business transformation and change management.

My focus centres on emerging technologies, fin-tech, and crafting unique value propositions through technology utilization. With a wealth of experience gained from both corporate and startup environments, including local and African projects, I've successfully navigated the corporate to startup transition, contributing significantly to the realms of product, technology, and project delivery. 

What sets me apart:

• Payment Expertise: Proven track record in diverse payment areas, including remittances, global payments, card services, merchant API services, bill payments, e-commerce, and token-based payments across web, WhatsApp, and app platforms.

• Agile Transformation: Well-versed in transitioning from Waterfall to Agile methodologies in a corporate setting. I possess McKinsey Agile Coaching credentials, having led agile and digital transformation initiatives while introducing and coaching SAFe principles.

• Innovation Leadership: Extensive experience in shaping innovation strategy, managing innovation change, and implementing product and process innovations. I have a formal background in trend analysis, ensuring forward-thinking solutions.

• Diverse Industry Exposure: Thrived in both corporate and startup environments, with a broad spectrum of exposure across verticals, including FMCG, Banking, Automotive, Arts and Culture, Travel, Digital Health, and Telecoms-Networking.
• High technology acumen including emerging technology trends like Artificial Intelligence, Digital Transformation and Finance Automation. 

I consider myself a technology evangelist with a deep appreciation for diverse teams within Sub-Saharan Africa and South Africa markets. My unique blend of skills and experiences positions me as an asset, ready to contribute to innovative projects and drive success in your organization.

Other Training Received:

Gijima                                  Payments Association of South Africa Foundational Course In Payments   

Agile Alliance:                      Certified Scrum Product Owner

Meta (Facebook)                  Meta Certified Digital Marketing Associate

Google:                                Google UX Design Professional Certificate (In progress)

Google:                                Google Conduct UX Research and Test Early Concepts (Ongoing)

Udacity:                                Product Manager & A.I Product Manager Nano Degree Programmes (Ongoing)

Coursera Online:     Machine Learning Foundations for Product Managers. The Future of Payment Technologies (Michigan University). Fintech: Foundations & Applications of Financial Technology. Global Financial Markets and Instruments (Rice University). Innovative Finance: Hacking Finance to Change the World. Bitcoin and Cryptocurrency Technologies. Web Design: Strategy and information Technology. Customer Analytics (Wharton Online). Prompt Engineering for ChatGPT (Vanderbilt University).