Samuel Suteka

Dear Sir/Madam

I am an IT Desktop Support Engineer with 4 years of experience. After reading your job posting for a Desktop Support Engineer, I knew that I had the necessary skills and qualifications to immediately bring value to Your Organization in this position. I have gained most of my experience at SANBI working for an outsourced company. As a candidate who is experienced in the responsibilities associated with this role, I believe that I will perform effectively and go beyond the expectations listed in the job description.

While working at my current company as a Desktop Support Engineer I developed my expertise in excellent written and verbal communication skills, problem solving skills and advanced planning. While growing these skills, I stood out due to my strong work ethic and punctuality nature. I have completed a National Diploma in Information Technology at Unisa. My objective is to further apply these abilities as a Desktop Support Engineer, while simultaneously learning new capabilities within the area of Information Technology.

After reviewing my personal profile and resume, I hope that you can observe my qualifications and my potential as a candidate for this role. I am excited to further elaborate on how my specific skills and professional experiences will benefit your organization. If you need any additional information or would like references from my past employers, do not hesitate to get in contact. Thank you for your time and consideration.

Yours sincerely

Samuel Suteka

• Maintenance and repairs of PC’s and Printers

• File Server support 

• Hardware and Software support & troubleshooting 

• Software installation on new and repaired PC’s 

• Remote desktop support 

• Software installation on new and repaired PC’s 

• Reloading of corrupt operating systems 

• Helpdesk support, Load e-mail on the PC, Data and e-mail transfers 

• Setup and configure printers, Network configuration, Internet      configuration and setup 

• Testing and evaluating new technologies. 

National Diploma in IT

MCSE

Grade 12