Patricia Zondi

A 32year-old who is confident, multi-skilled & capable in marketing, administration and sales office with excellent knowledge of aftersales consultation, digital marketing and customer services. I am a problem solver who is able to provide all levels of clients, stakeholders and management with accurate reports and information.

I am now looking new roles which will make best use of my existing skills and experience & also further my development to meet and probably exceed what is expected of my deliverables. I look forward to the opportunity to discuss my credentials and how my expertise can help your organization.

Name of company                                               : Telkom Steeldale (BTR) 

Position Held                                                        : Sales consultant

Period                                                                    : 01 October 2016 to date

Experience                                                            : 5 years and 3 months

Duties.

• Meet and welcome walk-in customers, introduce and inform on the latest product and service, provide live demonstration on demo gadgets. 
• Recommend gadget(s) based on the customers’ needs and requirements.
• Process new and or upgrade of cellular lines by processing the customers documents i.e. ID copy, Pay slips, bank statement   as per NCR regulations,
• Filling documents electronically on Telkom database for future references,

• Perform stocktaking to verify the out of stock indicated on the Stock database against physically stock on hand,
• Report losses of stock to the store manager for further investigation,
•  Recommend stock order(s) of the most selling vs less selling to ensure there is sufficient to service customers,
• Receive new stock orders, verify against the order placed and signoff the good received document if no discrepancy arose/ send the stock back if the order delivered is incorrect,
• Receive and process cash or credit payments,
• Digitally advertise latest stock and offers on social media,
• Attend to Adhoc enquiries either telephonically or live interaction.

certificate in computer literacy and excell