Ntombikayise Baby Kgomo

Ntombi is a reliable personal self starter who do not only work well with others but also performs effectively when she is on her own. She always has a positive attitude, smart presentable appearance and access excellent people and communication skills. She is looking to continue her already mid successful career by joining a team that is currently looking to recruit talented people who can get results.

 Assist the Retail Store Manager in planning and implementing strategies to attract customers 
- Coordinate daily customer service operation (e.g sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Evaluate employees performance and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associate 
- Communicate with customers and evaluate their needs 
- Analyze customer's behavior and adjust product positioning
- Handle complaints with customers 
- Reaserch emerging products and use information to update the store's merchandise 
- Analyze and interpret Retail data, like revenues

NQF6

• Hotel Reception
• Travel Office Procedures
• Tourism Destination
° Travel Services
- Car rental
- Foreign Exchange
- Travel Insurance
- Special International Travel Cruising
- Special International Travel Rail
- International Hotel Reservation
- Tour Planning

NQF5

•Travel Services
• TOP( Accounting)
CRJ; CPJ, Bank Statement, Creditors Journal, Debtors Journal, Petty Cash, BRS  & Balance Sheet
• Tourism Destinations
• Tourism Communication

NQF4

• Travel Services
• Travel Office Procedures
• Tourism Communication
• Tourism Destination