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Diego Vasconselos

Diego Vasconselos

IT Technical Support Engineer

Services provided: Customer support , Computer , Computer Repair , Electronics, Computers and Home Media Systems , Microsoft Office Software , Information Technology & Learning Management Systems , IT Support , Technical Writers , Support - Virtual Assistant Services

Technology / Internet

Benoni, Ekurhuleni Metropolitan Municipality
R299 / hour
Approximate rate

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About Diego Vasconselos:

I excel in diagnosing and resolving complex technical issues related to computer systems, software, and hardware. I have strong problem-solving abilities and excellent communication skills which can provide efficient and effective support to clients. With my expertise in installing, configuring, and maintaining computer systems, I can ensuring smooth operations within the IT infrastructure. My dedication to staying updated on the latest technological advancements allows me to adapt quickly to evolving IT landscapes while delivering top-notch support.

Experience

An IT Technician is responsible for providing technical support and assistance to clients and employees regarding computer systems, software, and hardware issues. They diagnose and troubleshoot problems, perform installations and configurations, and ensure that technology-related issues are resolved in a timely and efficient manner. Strong problem-solving skills, technical knowledge, and effective communication are essential for success in this role.

Education

CompTIA Network+ (N+) is a certification that validates an individual's skills and knowledge in networking concepts and technologies. It covers a wide range of topics including networking protocols, network implementation, network security, network troubleshooting, and more. The certification is vendor-neutral, meaning it doesn't focus on any specific vendor's products, making it valuable across different networking environments and job roles. Candidates for the Network+ certification should have basic knowledge of networking and at least nine months of networking experience. Passing the exam demonstrates competence in designing, configuring, managing, and troubleshooting both wired and wireless networks.

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