
Nsovo Success Masinge
Customer Service / Support
Services offered
Driven and detail-oriented professional with expertise 2+ years in IT support, retail, and food service, recognized for delivering impactful results and operational excellence. As an IT Technician Trainee at Mopani TVET College, reduced system downtime by 30% through efficient troubleshooting, enhanced network speed and reliability by 20%, and improved data security, cutting unauthorized access incidents by 40%. Successfully deployed 50+ devices and implemented automated backup systems, reducing recovery time by 75%. Provided technical support that boosted user satisfaction scores by 15% and trained 100+ users on software tools, lowering support requests by 30%. At McDonald's, led food safety training for new crew members, contributing to a 90% food safety compliance score and reducing food waste by 5% using FIFO methods. Awarded "Best Crew of the Month" (August 2024) and "Best New Crew of the Year" (2024). Previously excelled as a Pep Stores cashier, consistently surpassing sales targets, improving checkout efficiency, and enhancing customer satisfaction. Equipped with strong technical troubleshooting, data accuracy, and organizational skills, transferable to roles such as Data Capturer or IT Support Specialist.
Experience
McDonald's - Crew Member (03/2024 - 12/2024)
Pep Stores - Sale Assistant (10/2023 - 01/2024)
Mopani South East TVET College - IT Technician Trainee (09/2022 - 11/2022)
Education
Information Technology and Computer Science NCV L2 - L4
National Senior Certificate
Professionals in the same Customer Service / Support sector as Nsovo Success Masinge
Professionals from different sectors near Pretoria, City of Tshwane Metropolitan Municipality
Other users who are called Nsovo Success
Jobs near Pretoria, City of Tshwane Metropolitan Municipality
-
We are looking for strong Data Engineers to join our Data, Information and Analytics team as client-facing, permanently employed consultants. Someone who is passionate about data and implementing technology solutions and leading project teams to achieve business outcomes. There w ...
Midrand4 days ago
-
The IT Warehouse Coordinator provides efficient administrative support in coordinating the delivery, reception, · maintenance repair or replacement of IT equipment executing admin-related query support for IT warehouse operations. · This role closely co-operates with IT maintenan ...
Centurion, Gauteng1 week ago
-
We are looking for Senior Researchers to join our team. · Reporting to the Executive Search Director or Consultant responsible for specific search projects, · a successful candidate will be responsible for assisting and supporting Consultants in all aspects of the recruitment pro ...
Sandton, Gauteng2 weeks ago