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Nelly Mohale

Nelly Mohale

Quality assurance

Customer Service / Support

Hermanstad, City of Tshwane Metropolitan Municipality

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About Nelly Mohale:

I’m a quality assurance TL and be in Qa for 10 years. have experience in coaching extracting data to compile reports and presenting the performance report to the business and clients.

I also have experience in call assessments and auditing calls

Experience

team work is more productive and self motivated team is established thru a strong foundation of support and consistency as well as creating a working condition that promotes independence instead of micromanagin.

Education

I’ve learned to be a follower before becoming a leader.

leading by example makes leading easy and productive because it makes practicing what you preach more practical.

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