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Pretoria East
Natasha  Lesese

Natasha Lesese

Business (Process) Analyst

Technology / Internet

Pretoria East, City of Tshwane Metropolitan Municipality

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Services provided

With expertise in analyzing challenges, I specialize in assessing client organizations' strengths and weaknesses, recommending process improvement.

I excel in conducting JAD sessions to translate business requirements into effective solutions and compiling documents such as Business Requirement Documents, Functional Requirement Documents, and System Requirement Specifications. I manage product changes' impacts, generate innovative ideas, and provide progress updates in daily stand-ups, ensuring timely delivery.

Approximate rate: R200 per hour

Experience

● Evaluate and swiftly analyze challenges and issues encountered by business and product owners.
● Assess strengths and weaknesses of client organizations, recommending improvements to business processes as project demands.
● Conduct Joint Application Design (JAD) sessions to elicit and translate business requirements and devise effective solutions.
● Compile Business Requirement Documents, Functional Requirement Documents, and System Requirement Specifications.
● Design, re-engineer, and model efficient business processes and system flows using BPMN.
● Work with stakeholders and cross-functional team members to ensure the timely development of high-quality products.
● Providing updates on project progress and key findings.
● Identifying areas for process improvement and optimization.
● Creating test plans and test cases.
● Manage downstream and upstream impacts of product changes.
● Generate original ideas to simplify complex design challenges.
● Provide progress updates in daily stand-ups for the allocated delivery stream.
● Collaborate with project managers to ensure timely activity delivery.
● Escalate and/or resolve issues/blockers that may impede team progress.

Education

N.Dip in Information Technology (Business Applications)

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