Natasha Dumile
Customer Service / Support
About Natasha Dumile:
I'm very smart, confident, accountable, faire, Extravert, Leader that can successfully manage be managed, guide and be guided with a great responsibility to innovate, create, with projects, tasks to achieve end results. I am very a Good Communicator, Coach, Trainer, Strategic planner, Technical Skills, Human Management Skills. I have over 15 years' work experience in Teaching Assistant, Debt Collecting, Sales, Customer Service and Technical Environment. I'm very passionate in seeing people learn, grow and prosper .
Experience
Teaching Assistant @Linge Primary School 2006-2008
Teletech American Mobile company -Customer service rep 2008-2009
Anthony Richards and Associates -Debt Collector -2009-2010
Multichoice - Customer Service, Technical, Sales and Commercial Sales and Supervisor 2010 -2024
Education
People Solution-Recognition for prior learning (RPL), National Certificate NQF 2 Contact Centre Support Level 2
Services SETA-National Certificate: Contact Centre Support: Level2
Dyna Core –Line Managing Skills Programme -Understand the Role of the Line Manager, Grievance Processes
Effective Planning, Clarify Roles, Presentation Skills, Disciplinary Procedure
Henley Business School Limited -Higher Certificate IN Management practice
Long Term Insurance at Forward Training -Inserta
Higher Certificate in Human Resource Management