beBee background
Professionals
>
Johannesburg
Mthokozisi Mazibuko

Mthokozisi Mazibuko

Project manager

Technology / Internet

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

Services offered

I have 14 years in the telecommunications industry.

9/14 has been in the ICT industry.

11/14 years I have been in the team leader role

5/14 years I have been in in the medical industry.

Creation of daily, weekly leading up to monthly reports for client SLA and KPI

taking on new projects of on boarding new clients 

Creating client SOPG and SLA and aligning them with the company governance.

Tickets monitoring especially priority calls

Monitoring of MTTR

Compiling KPI documentation and Exco reports 

being the point of contact for SDMs, Service desk Team and Management

resource management as per client requirement and service desk call volumes

Project manager
Ict
Service management
Medical industry
Telecommunications
Approximate rate: ZARR 200 per hour

Experience

I have worked on the following systems

CRM

SCOM

SCCM

ServiceNow

ITSM

Service Management

Remedy

Mitel 

Communix

Avaya

Office 356

Education

ITIL V3 foundation

Basic/ intermediate Excel

Bachelor of Commerce Information Technology

Prince 2 Project management foundation and Practitioner

National diploma in project management PMBOK syllabus in progress 

Professionals in the same Technology / Internet sector as Mthokozisi Mazibuko

Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality

Other users who are called Mthokozisi

Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality

  • Project Manager

    1 week ago

    ExecutivePlacements Johannesburg, Gauteng

    + The Project Manager will be responsible for overseeing and coordinating multiple projects within the organisation to achieve their strategy. · Ensure that PMO governance, standards, and processes are consistently implemented across the organisation. · Assist with creating and r ...

  • Project Manager

    2 weeks ago

    Reflex Solutions (Pty) Ltd Johannesburg

    The Project Manager reports to the PMO Team Lead and Exco/Operations Manager with feedback sessions at the weekly management meeting. · ...

  • Junior Project Manager

    1 week ago

    SavageOne Pty Midrand, South Africa

    We are seeking a motivated and detail-oriented Junior Project Manager to join our dynamic team in the digital and telecommunications space. · ...

See jobs in Johannesburg, City of Johannesburg Metropolitan Municipality