Mmamana Victor Matsheletsa

I have extensive experience across credit control, corporate finance environments, and psychosocial support services. My background includes over 15 years in credit control, where I managed accounts receivable, conducted credit assessments, resolved payment disputes, and maintained strong client relationships through professional communication and negotiation. Alongside this, I have worked as a Psychosocial Support Worker, providing individual and group support, mental health education, crisis intervention, and referrals within community, educational, and organisational settings. Across both fields, I bring a strong commitment to ethical practice, confidentiality, accurate documentation, and collaborative work, enabling me to operate effectively in both people-centred and results-driven environments.

I hold a Bachelor of Applied Social Science in Psychology and Counselling, which provided a strong foundation in mental health, counselling theories, psychosocial support, and ethical practice. My academic training emphasised person-centred, trauma-informed, and solution-focused approaches, as well as community-based interventions, group facilitation, and professional documentation. This education complements my corporate experience by strengthening my communication, analytical thinking, and people-centred problem-solving skills.