Mhlonipheni Manzini

Hi, I am Mhlonipheni Gesond Manzini. I am a motivated and detail-oriented graduate with a Bachelor of Administration degree, specializing in Human Resource Management and Public Administration. I bring over two years of hands-on experience in administrative support and customer service, with a proven track record of managing office operations, supporting HR processes, and fostering positive stakeholder relationships.
Recognized for strong communication skills, time management, and the ability to multitask effectively in fast-paced environments. I excel at problem-solving, delivering tailored solutions, and consistently exceeding expectations to build customer loyalty and enhance team performance.
Driven by a passion for people-focused environments, I am eager to contribute to dynamic teams within HR, administration, or client service roles, where I can continue growing professionally while making a meaningful impact.

Previously, I worked as an Administrator at the University of KwaZulu-Natal (Westville campus), where I managed procurement tasks, coordinated meetings, prepared reports, maintained filing systems, and handled front-line communications.
Currently, I serve as a Customer Service Specialist at Teleperformance South Africa, where I focus on customer satisfaction, relationship management, and delivering tailored solutions to diverse client needs. I am highly proficient in the Microsoft Office suite, including Excel, and use digital tools to streamline workflows, analyze data, and support decision-making.
 

I have a degree in Bachelor of Administration, specializing in Public Administration and Human Resource Management.