Mari-Heleen Ras

I am a very passionate, hardworking and dedicated woman who believes:
“walking the extra mile is better than doing just what is expected of me”.
I’m always eager to learn and a fast learner. My family is everything to me.
Working hard and loving what I do is my main aim every day. I bear the
interest of my current employer close to my heart. It is always nice to be
surrounded by people/colleagues. I do operate well in a team environment
as well as on my own. Friendliness is one of my best characteristics.

PERSONAL ASSISTANT – PRETORIUS ATTORNEYS
01/07/2022 – CURRENT
Daily tasks & Responsibilities:
Requesting hospital records & doctor’s notes, dockets and all applicable
documentation to institute a third-party claim against the RAF on behalf of new
clients.
Submission of all documentation to the RAF.
Handling of all Estate files, (no formal training received yet).
Handling of the submitted portfolio in collaboration with the Director and
Associate.
Handling of all enquiries from clients in my portfolio (submitted & nonsubmitted).
Arrange with assessors and courier for the collection of documentation.
Liaise with hospitals and doctors to follow up on requests for records.
Typing all Litigation documentation.
Sending all Litigation documentation to the RAF and various other entities like
the High Court and the Master of the High Court.
Attending to all procedures of Deceased Estates.
REASON FOR LEAVING:
Commute is getting too expensive. Need a job closer to home.

RECEPTIONIST – PRETORIUS ATTORNEYS
25/09/2019 – 30/06/2022
Daily tasks & Responsibilities:
Switchboard
Handling all incoming and outgoing mail; Scanning of all file items & mail items
within the office; Constructing all new client files; Attending to visiting clients’ needs;
Updating of client files; Office filing; Diary management
REASON FOR LEAVING:
Got promoted to a new position in the company.

PERSONAL ASSISTANT to JAN DU PLOOY FINANCIAL SERVICES &
RECEPTIONIST to RIANA DU PLOOY - SPEECH THERAPIST & AUDIOLOGIST
03/07/2012 - 20/09/2019: Financial Practice
18/04/2017 – 20/09/2019: Audio & Speech Practice
For the Broker Practice – my daily tasks & responsibilities:
Solely responsible for all admin management; Handling all new business
Managing the short-term practice with regards to new business, claims
and update of existing business
Giving regular feedback to the Broker and his clients; Diary management;
Incoming & outgoing calls; Filing
For the Audiology Practice – my daily tasks & responsibilities:
Solely responsible for diary administration
Ordering of hearing aids
Accounts and payments on the MED-e-MASS program
Collecting outstanding payments from patients/debtors
Connecting with medical aids regarding claims
REASON FOR LEAVING:
Husband was transferred to Cape Town.

DR R.C. JACOBS (CHIROPRACTOR) : RECEPTIONIST & ADMIN ASSISTENT
01/02/2012 – 30/06/2012
All admin related duties. Diary planning. Cashier. General enquiries. Making
and follow up appointments. Invoicing.
REASON FOR LEAVING:
Employer emigrated to Australia.

SAMBA: ADMIN ASSISTANT
05/09/2011 – 31/01/2012 (Temporary position)
All admin related duties. Telemarketing. Cashier. General enquiries. Claims –
registration & follow up with regular feedback to clients.
REASON FOR LEAVING:
Employment was temporary.

HOUSEWIFE
01/12/2010 – 04/09/2011

NEIL & HELENA DE KOCK (Business Director) :| PERSONAL ASSISTANT &
GUEST HOUSE RECEPTIONIST
01/09/2004 – 30/11/2010
General Office Administration. Property rental. Tyre Distribution. Handling all
bookings, admin & housekeeping for quest house.
REASON FOR LEAVING
Guest House closed. Working conditions become unsafe for a woman to
work in.

MEDI CLINIC KIMBERLEY) : PA to HOSPITAL MANAGER
20/04/2004 – 31/08/2004
Diary administration. Handling of complaints. Taking notes and minutes at
Board meetings.
REASON FOR LEAVING:
I was not very comfortable in the medical environment with all the strange
medical terms.

HOUSEWIFE
01/01/2004 – 19/04/2004

SANLAM: ADMIN CLERK/NEW BUSINESS ASSISTANT/ NEW BUSINESS
ISSUER/PERSONAL ASSISTANT to SALES MANAGER
01/01/1992 – 31/12/2003
General Office Administration. Corporate Events. Budget Management. Diary
Management. New business from application- to issuing status. I was
responsible for the issuing of all the large policies

NATIONAL CERTIFICATE:
SECRETARIAL: BUSINESS
COMPUTERS
Tygerberg Technical College
1986
NATIONAL TYPEWRITING &
SHORTHAND CERTIFICATE
Tygerberg Technical College
1986