MAGEDLINA DINDE

I am Results-driven and detail-oriented Human Resources professional with over 9 years of experience in HR operations, employee relations, recruitment, payroll administration, and training. Adept at facilitating disciplinary processes, ensuring compliance with labour legislation, and streamlining HR policies to enhance workplace efficiency. Currently pursuing a BCom in Human Resources Management, demonstrating a strong commitment to professional growth. Recognized for exceptional organizational and communication skills, with a proactive approach to HR initiatives, employee engagement, and process improvement. Seeking to leverage expertise to contribute effectively to a dynamic HR team.

WORK EXPERIENCE
PIMMS Group
Human Resource Officer 2018 – Present
Labour Relations

Administered and supported disciplinary processes, ensuring full compliance with labour legislation and internal company policies.
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Managed employee grievances and conflict resolution in collaboration with the HR Manager.
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Acted as the first point of contact for HR-related issues, providing timely and professional support to staff and management.
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Prepared documentation for hearings and CCMA proceedings.
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Represented the company during CCMA and Bargaining Council conciliations.
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Reviewed and updated company rules, policies, and employee handbooks in line with current legislation.
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Conducted background checks and pre-employment verifications.
Recruitment & Onboarding
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Managed the full recruitment cycle: job posting, sourcing, screening, coordinating interviews, conducting reference checks, and onboarding.
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Provided market-related and EE salary guidance to managers and ensure package approvals.
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Generated dummy pay slips and prepared offer letters and contracts aligned with Employment Equity guidelines.
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Conducted detailed induction programs for all staff.
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Compiled new hire packs and facilitated integration with teams and supervisors.
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Participated in selection panels for mid- to senior-level hires and submitted candidate evaluations.
Termination & Offboarding
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Organized and conducted exit interviews to gather feedback and identify trends.
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Compiled and submitted detailed monthly exit reports to management.
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Prepared termination documentation for UIF claims and benefit processing.
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Distributed offboarding communication to relevant internal departments.
Employment Equity
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Compiled, updated, and submitted monthly Employment Equity reports.
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Participated in Employment Equity committee forums and captured accurate meeting minutes.
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Maintained current and compliant EE noticeboards.
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Ensured timely submission of EE-related data to the HR Manager.
Training & Development
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Coordinated training schedules, venue bookings, and transportation for factory personnel.
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Administered skill assessments and internal evaluations for hiring and development.
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Facilitated annual orientation programs and aligned training initiatives with department goals.
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Liaised with department heads to arrange and document training activities.
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Maintained accurate training records and supported audits and skills development projects.
Payroll, Time & Attendance
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Processed and verified payroll input across departments, ensuring submission deadlines are met.
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Handled Provident Fund applications, withdrawals, and employment confirmations.
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Managed salary advances and deductions in accordance with company policies.
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Generated monthly payroll reports for leadership review.
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Ensured accurate processing of commissions, overtime, and employee changes (e.g., promotions, increases).
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Investigated and reported on absenteeism and excessive sick leave.
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Updated employee records in the SAGE HR system and resolved discrepancies in ERS Time & Attendance system.
General HR & Office Administration
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Maintained both electronic and physical employee files, including onboarding checklists and job descriptions.
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Supported monthly HR budgeting and operational reporting.
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Assisted with internal audits and ensured all HR documentation was compliant and audit ready.
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Distributed pay slips, Provident Fund statements, and internal communications.
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Issued service certificates and coordinated payments for external HR service providers.
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Proactively responded to HR inquiries and attended department meetings.
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Updated all legal, HR, and departmental notices via noticeboards and employee emails.
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Ensured that job descriptions and employment contracts (including fixed-term) were current and accessible.
Filing & Document Control
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Accurately filed contracts, leave forms, performance reviews, and payroll documentation.
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Maintained secure and compliant storage of confidential employee information in accordance with the POPI Act.
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Monitored the status of asylum seekers and managed contract expiry tracking and renewals.
Health, Safety & Compliance
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Promoted awareness of health and safety procedures across departments.
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Participated in drug testing programs and compliance checks.
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Stayed up to date with relevant labour laws and ensured HR practices were legally compliant.
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Supported internal safety audits and reinforced workplace safety standards.
Key Achievements
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Successfully implemented best practice processes for document control and recruitment workflows.
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Streamlined onboarding procedures, improving new hire experience and retention.
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Recognized by senior management for maintaining discretion in handling sensitive matters.
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Adapted quickly and effectively in fast-paced, high-pressure environments.
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Appointed as a cultural ambassador, promoting company values and employee engagement.
PIMMS Manufacturing
HR Assistant & Receptionist | 2015 – 2018
General HR Administration
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Executed full HR administrative support for all companies under the PIMMS Group umbrella.
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Maintained up-to-date employee records, including employment details, contract changes, and personal information.
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Opened and maintained staff files, ensuring proper documentation and legal compliance.
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Ensured the accuracy of leave records, staff advances, asylum seekers' documents, and contract expiration tracking.
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Maintained a centralized filing system with current job descriptions, policies, procedures, and HR documentation.
Recruitment & Onboarding
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Supported the recruitment process by administering and scoring pre-employment assessments.
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Coordinated interviews and examination appointments between applicants and hiring teams.
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Conducted reference checks and communicated outcomes to both successful and unsuccessful applicants.
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Opened new employee profiles and gathered all required onboarding documents.
Employee Relations & Support
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Preserved employee confidentiality and safeguarded all sensitive HR data.
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Supported the HR Manager with employee-related matters, disciplinary processes, and progress reporting.
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Contributed to weekly HR meetings by reporting updates, discussing staff matters, and sharing observations.
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Investigated staff absenteeism, processed leave forms, and provided reports on attendance trends.
Payroll & Compliance
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Assisted in processing monthly payroll and related reports.
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Ensured compliance with employment legislation, including labor standards and workers’ compensation regulations.
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Explained company policies and employment standards to staff when required.
Training & Development
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Facilitated factory staff training, including organizing transport and communicating schedules.
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Assisted with staff evaluations and development planning.
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Participated in HR workshops and training sessions to stay current with HR best practices and compliance.
Workplace Safety & Wellbeing
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Promoted safe work practices and contributed to maintaining a secure work environment.
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Maintained awareness of labor laws, safety protocols, and workplace standards.
Administrative & Office Support
Office Administration
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Maintained records of company stationery and consumables, ensuring adequate supply levels.
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Handled internal and external mail sorting and distribution.
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Conducted research and obtained quotes for administrative and procurement purposes.
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Coordinated the ordering of food for the CEO and company functions as needed.
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Arranged technical support for office equipment, including computers and printers.
Reception & Front Office Duties
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Greeted and welcomed visitors in person and over the phone; managed front-desk responsibilities professionally.
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Answered and directed incoming calls across all departments within the PIMMS Group.
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Maintained visitor logbooks, issued visitor badges, and ensured front-office security protocols.
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Provided refreshments for clients, suppliers, and guests during meetings and visits.
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Delivered secretarial support including document formatting, message handling, and administrative coordination.
Core Competencies
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Labour Relations & Disciplinary Processes
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Recruitment & Onboarding
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Payroll & Timekeeping Systems (SAGE, ERS)
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Training & Development Coordination
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CCMA Representation & Legal Compliance
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Employee Equity & Reporting
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General HR Administration
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Document Control & Filing (POPIA Compliance)
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Health, Safety & Workplace Compliance
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Internal Audits & HR Reporting

Lenasia South Secondary School Matric/Grade 12 | 2012

Tertiary Education
Certificate in Human Resource Management | 2014
BCom in Human Resources Management (Year 3, in progress) | 2023