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Louis Falake Sibindi

Louis Falake Sibindi

ICT/Dispatch/Customer Service

Customer Service / Support

Cape Town, City of Cape Town

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About Louis Falake Sibindi:

I am a 23 year old male,with a good English Vocabular,Portugues,French,Xhosa,Zulu and Swati.

I have very good communication skills and software skills ..qualified as a Dispatche/Customer service 2024 October and looking for a job 

Experience

Motivated and detail-oriented Dispatcher with proven experience in coordinating operations, managing high-pressure situations, and ensuring efficient communication across teams. Skilled in Information and Communications Technology (ICT), with strong technical proficiency that enhances operational efficiency and reporting accuracy. Adept at handling emergency and routine dispatch tasks, maintaining clear communication with staff and clients, and applying problem-solving skills to deliver fast, effective solutions. Recognized for professionalism, adaptability, and a strong commitment to service excellence.


 

Key strengths include:


 

  • Dispatch operations and call management
  • ICT systems and data management
  • Strong organizational and multitasking abilities
  • Professional communication and customer service
  • Ability to remain calm and efficient under pressure


 


 

Education

I excelled in O level ICT,Fluent in English,Portuguese and French 

Mid level Mathematics 

I used to work for Medic247response ambulance service in Cape Town as a dispatcher from 2024 October till 2025 August

 

i acquainted my best marks at Mater Dolorosa High School in Eswatini in 2023.

I got training from Medic247response Ambulance Service and got a qualified Dispatcher Certification 

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