Liesl-Anne Pienaar

I am a dynamic and resourceful content manager and administrator with a strong foundation in project management, technical support, and communication. My career spans over two decades of administrative and managerial roles, showcasing exceptional time management, precision, and an eye for detail. I am adept at juggling multiple tasks in high-pressure environments, ensuring confidentiality and consistent quality in every project.

My technical proficiencies include Google Suite, Microsoft Office, Canva, Trello, Monday.com, Slack, Notion, and social media tools—making me highly capable in both traditional and digital environments. She also excels in customer service, calendar and email management, scheduling, training delivery, and proofreading.

Liesl-Anne’s work style is characterised by:

Efficiency & Organisation: I thrive in structured systems and improve workflows, increasing productivity.

Clear Communication: Skilled at liaising across all levels of an organisation, from executives to clients and team members.

Reliability & Discretion: I handle sensitive information with care and always maintain confidentiality.

Client-Centred Focus: My commitment to exceeding expectations has resulted in a 100% satisfaction rate in her freelance writing.

Adaptability & Problem-Solving: Calm under pressure, I adjust quickly to changing demands and environments.

In sum, I bring a professional, composed, and meticulous approach to any team or client, with a proven track record in both independent and collaborative settings.

I have extensive administrative experience, demonstrating strong organisational, scheduling, and multitasking capabilities. My proficiency includes Microsoft Office, CRM systems, and the development of SOPs and technical manuals. I have a profound understanding of logistics, project support, and administrative management.

I have thrived in fast-paced, client-focused environments, ensuring operational efficiency and accuracy.

I am adaptable, detail-oriented, and committed to seamless operations I spent over five years as an aftercare manager at a primary school, where I identified and resolved systemic inefficiencies and improved customer query management through administrative frameworks. I also managed general office administration, communication with stakeholders, staff management, and various logistical aspects of the school's aftercare program. My experience includes roles such as administrative and office manager, where I demonstrated expertise in process improvement and customer service, and aftercare manager, where I created admin systems, developed training materials, managed staff, and improved operational efficiency.

I have recent experience as a writing tutor, providing tailored feedback to numerous clients and building a loyal base through high-quality support. As a freelance content writer and editor, I have expertise in various non-fiction formats, consistently delivering grammatically accurate and stylistically consistent work, resulting in 100% client satisfaction.

My ability to produce high volumes of tailored content under deadlines and adhere to specific referencing styles has been a key strength.

Earlier in my career, I served as an administrative manager where I handled daily administration, implemented efficient office systems, and managed international travel and reporting.

This role also involved understanding and applying legal frameworks related to children's homes and managing their administration.

Throughout my diverse career, I have demonstrated strong organisational, communication, and problem-solving skills, consistently contributing to improved operational efficiency and client satisfaction.

I have a BA in Law and a Postgrad Library and Information Science Diploma.

I constant work on learning more on topics such as CRMs.