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Umhlanga Rocks Suburb
Anne Warman

Anne Warman

Administration, Sales, Marketing and Events
Umhlanga Rocks Suburb, eThekwini Metropolitan Municipality

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About Anne Warman:

I am a highly driven and motivated professional, offering 9 years of entrepreneurial experience, in running an Event Management Business.  

Having reached a career stage, where I would love the opportunity to use my Business Acumen, Experience in Business Administration, Sales, Marketing and Event Management to add value to your company and team.   I am self-motived and have excellent analytical skills. I am extremely meticulous and detail-oriented.  

I offer excellent communication skills with extensive computer knowledge including Microsoft Office, CRM/ERP Systems, Eventbrite, HubSpot, Awards Force, SurveyMonkey, Woodpecker, and google suite.

I believe mental and physical health play a huge role in productivity, I work out 3-4 times a week and practice the art of yoga. 

Experience

PROGRAMMES AND EVENTS MANAGER | EqualEngineers, London, United Kingdom. (Hybrid Remote) (September 2022 – December 2022) 

Reason for leaving:  Returned to South Africa. After in-depth consideration, my life partner and I have decided to remain in South Africa.

EqualEngineers empowers people and organisations to access careers in engineering and technology while creating inclusive workforce cultures that retain talent. The Programmes and Events Manager is a key part of developing and refining strategic growth objectives. Including the delivery of high-quality events, development programmes and employability programmes. Clients include businesses such as McLaren Racing, Rolls-Royce, Heathrow, Network Rail, 

Careers Fairs / Events:

  • Planning and delivery of Career Fairs and Events across the UK. 
  • Stakeholder management with confirmed exhibitors including dissemination of logistics information.
  • Preparation of feedback forms and quality reporting.

Pathways Programme: 

  • Manage applications from engineering students and lead the shortlisting process against defined criteria.
  • Manage mentor-mentee pairing process. Manage the onboarding process for new mentors and mentees to the programme including enrolment in the online learning platform for the mentoring introduction.
  • Preparation of feedback forms and quality reporting. 

Sales & Marketing Support: 

  • Support maintenance of sales and campaign tracking 
  • Establish, build, nurture and maintain good professional working relationships with corporate partners, employment partners, universities, engineering institutions and careers services. 
  • Prepare client insights reports to support sales campaigns to new prospects and existing clients. 
  • Lead client meetings and communication via email, face-to-face and virtual meetings and take initiative in managing these relationships. 

 BUSINESS OWNER | E BY A, Weddings & Event Management Services, South Africa 

9 Years (September 2012 – July 2022) 

Reason for leaving: The business was affected by the riots and looting in South Africa, decided to close the business and look for opportunities in the United Kingdom. 

 E by A offered a range of Conference and Event Management Services.  We built up a brand and business with an exceptional, dynamic, and hard-working team that offered excellent event management services.  

Sales and Marketing: 

  • Management of Business Marketing Plan, determining the target market, outreach and measure of sales 
  • Establishing, maintaining, and growing customer relationships in both B2B and B2C in all market segments. 
  • Keeping up to date with current industry trends and updating all social media platforms. 
  • Growing brand awareness with Suppliers, Venues, Clients, and businesses. 
  • Researching the needs of Clients and Businesses to ensure the best Marketing strategies to acquire new business and maintain current business. 
  • Key Achievement: Sales and Marketing Strategies: Established a marketing strategy and brand, that allowed the business to grow in sales by between 50-60% per annum over a nine-year period. 

 Conference and Event Management:

  • Creating and presenting proposals from the initial concept to the execution and post-event reconciliation. 
  • Managing all areas of the events, from pre-planning to event day, and post-event activities. 
  • Ensuring all deadlines for event proposals and tenders are met. 
  • Preparing, overseeing, and reconciling the conference, event costing, and budget. 
  • Delivery of on-site Event Management Services for Events, Conferences, Seminars, and Company Launches.
  • Engaging with event suppliers and ensuring the team is aware of current trends in the industry. 
  • Ensuring the highest standards of customer service for each conference and event. 
  • Supervising a team of planners while hiring support staff and contract workers. 
  • Scouting and keeping up to date with Venues, Speakers, and Event Services.   

Business Management, Accounting, and Operations:

  • Driving and maintaining the business plan. 
  • Management of the overall administrative aspects of the business.  
  • Ensuring the Business complies with industry regulations and maintains hygiene and safety standards 
  • Experienced in training, education, motivation, and supporting staff members. 
  • Implementing systems and procedures for the effective control of the office, and warehouse 
  • Monitoring staff working hours, staff contracts, leave schedules, health, and safety protocol.  
  • Ensuring the business runs effectively, and efficiently and remains profitable. 
  • Management and supervision of stock and warehouse management processes to meet business needs.

Key Achievements:

  • Appointed on a panel of the preferred Events Suppliers supplier by the KZN Government, provisional treasury, for a three-year contract for government events. 
  • Running a fully compliant business with audited financials, tax clearance certificates, public liberty insurance, workman's compensation, staff safety training, and vehicle service records and reports. 
  • The business offered a fully integrated, quoting, invoicing, and stock control IT system. 
  • The business was a member of SAACI - the Southern African Association for the Conference Industry. 
  • Management of a dynamic and creative team comprising of sales/events co-ordinators, receptionist, event setup team/drivers, warehouse manager, two lighting and draping experts, florist and florist assistant
  • The business frequently offered the team both external and in-house training. 

 EVENTS MANAGER | Grindrod Travel, Conferences, Incentives and Events, South Africa 

8 Years (February 2004 – August 2012)  

  • Acquisition of new business and the maintenance of the current business. 
  • Responsible for the process of planning conferences and events from start to completion, Concept, Co-ordination, on-the-day event management, and reconciliation 
  • Administration experience in compiling and submitting proposals based on venue selection, sourcing speakers and entertainment, audio-visual equipment, and other services.   
  • Pre- and post-event evaluation including account reconciliation and delegate registration. 

PROTEA HOTELS BY MARRIOTT | Marketing and Reservations 

7 years (December 1996 – January 2004) 

  • Acquiring and maintaining guests by anticipating, meeting, and exceeding expectations through the successful implementation of the marketing plan. 
  • Measuring all sales and marketing strategies through statistical reports forecasting and budgeting. 
  • Ensuring that budgeted sales mix and average room rates for each market segment were obtained. 
  • Travel shows: World Travel Market – London, Indaba Travel Show, Getaway shows, local travel shows. 

SENIOR ASSISTANT ADMINISTRATOR | University of Natal Pietermaritzburg, Dept of Agricultural Economics 1 Year (September 1995 – November 1996) 

SENIOR HR ASSISTANT COMMUNICATIONS | Anglo American, Vaal Reefs Exploration & Mining Company 2 Year (February 1993 – August 1995) 

Education

In-house Training EbyA / Great Margins | Great Margins, ERP Business Systems March 2015 – August 2015

In-house Training Travel / Events and Tourism | Grindrod Travel March 2004 – July 2004

Computer Training – Microsoft Outlook | New Horizons / Protea Hotels by Marriott August 2003 – November 2003

In-house Training Marketing Plan Executive Training | Protea Hotels by Marriott  May 2003 – August 2003

In-house Training Reservation Yield Management | Protea Hotels by Marriott June 1998 – September 1998

Computer Training Microsoft Outlook / Windows | University of Natal Pietermaritzburg September 1996 – October 1996

In-house Group Financial Training – University Financial Procedures | University of Natal February 1996 – August 1996

In-house Computer – Graphics / Windows / Word / Excel | Anglo American April 1994 – October 1994

Basic Life Skills, Safety, and Assertiveness | Anglo American March 1993

Business / Office Administration National Certificate N4 / N5 | Klerksdorp College, NQF Level (SA) 6 January 1991 – December 1992

A-Level equivalent | Milner High School, Higher National Certificate January 1985 – December 1990 - Maths, Science, English, Afrikaans, Geography, Art

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