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Johannesburg
Lebohang Maduna

Lebohang Maduna

Customer service, Negotiation skills

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

About Lebohang Maduna:


Sales and Customer Support Consultant with sound knowledge of bank’s laid-down policies and procedures relating to all areas under control and processing of customer transactions. Possess in depth experience in bank operations, risk management,  fraud awareness and teller operations. Adept at analyzing a problem and quickly developing a solution, negotiate with disgruntled customers and developing ways to track customer satisfaction.Effectively managing  client account/portfolio. Computer literate in? Microsoft Word, Excel, Outlook, PowerPoint, Ms Office, Oracle, SAP

Experience


Sales and Customer Support Consultant with sound knowledge of bank’s laid-down policies and procedures relating to all areas under control and processing of customer transactions. Possess in depth experience in bank operations, risk management,  fraud awareness and teller operations. Adept at analyzing a problem and quickly developing a solution, negotiate with disgruntled customers and developing ways to track customer satisfaction.Effectively managing  client account/portfolio. Computer literate in? Microsoft Word, Excel, Outlook, PowerPoint, Ms Office, Oracle, SAP

Education

Studying Accounting Science at the University of South Africa 

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