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Three Rivers
Latimore Botha

Latimore Botha

Service Desk Analyst

Customer Service / Support

Three Rivers, Sedibeng District Municipality

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About Latimore Botha:

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines

Experience

Empathetic and customer-focused customer service professional looking to take on additional responsibilities . Ten years of experience managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate. Proficient in point-of-sales systems, drafting customer emails and following up on requests

Education

Competent, conscientious, and detail-oriented professional skilled in Data analysis, Data processing and Reporting with successful experience in both Public and Private Sector. Quick study, able to understand, assimilate, and convey new requirements with good presentation and people skills

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