
Kopyane Mathews Mahlagaume
Technology / Internet
About Kopyane Mathews Mahlagaume :
I have a solid understanding of AV, Electronics, Electrical, Networks and Unified Communications. Currently i am working at Dimension Data as a MS Engineer L2. I am analytical minded with great work ethics, good verbal and written communication skills. I am a strong team player with high stress tolerance, persistence, proactive, self-motivated and self-sufficient.
I am seeking to become an active member of a highly productive and creative professional team in the Unified Communications field, where my skills would be utilized to the highest level.
Experience
: Maintaining and supporting VC/AV in the boardrooms
: Ensuring uptime of Video conference and AV equipment
: Troubleshooting, diagnosis, repair all VC/
AV equipment (projectors, matrix switchers, polycom units, cabling etc.
: Preventative maintenance check weekly and send it to our line manager, I am doing telephonic support when AV equipment are not working
: Maintaining logged calls (incident calls) on time
: Weekly report on ongoing issues
: Helping installation team when required
: Monitoring video conference bridge and set up multiple party
: Automation of video conference environment
: Set up and scheduling of meeting rooms prior to meetings
: Helpdesk support and remote support
Education
I have S4 qualifications in Electrical engineering (light current) and i also have 2 AWS certifications.namely cloud practitioner and solution architect associate
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