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Kim Williams

Kim Williams

Quality Specialist

Insurance

South Africa, West Coast District Municipality

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About Kim Williams:

I see myself as a true and positive individual. I have a high energy level, good communication skills and keen sense of responsibility.

I am a people’s person although I work well on my own. I relate and adapt easily to most circumstances. I am a good listener; I am also assertive and firm if the need ever rises. I am persistent in whatever I do and will be an asset to your company.

Experience

I have 6-8 Years experience in the customer service industry. I have worked as a Quality specialist maintaining customer interactions are aligned with business goals and ensuring agents calls are fully compliant treating customers fairly, coaching and upskilling agents.

Education

RE5 Regulatory Examination and Grade 12

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